We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so.
Information Collection & Use:
Our site's registration form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings during the registration process.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary. i.e, in the event there is a problem processing an order, corporate changes, or changes in privacy practices. Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to Web site visitors to verify the user's identity and for use as account numbers in our record system.
Security:
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing".
A 50% deposit is required on all equipment orders, with the balance paid prior to shipment. Any order under $2,500. is to be paid in full at time of order. INSTALLATION IS NOT INCLUDED IN PRICE UNLESS STATED.
Al orders cancelled by purchaser are subject to a 5% transaction fee. All equipment returned within 30 days is subject to a 20% restocking fee. SHIPPING CHARGES WILL NOT BE REFUNDED.
Upholstery orders are not refundable.
1 year on Parts and 90 days on labor.
We will always try to honor the pricing on this website. We reserve the right to make price adjustments when completely necessary. A customer will always be notified by us if there is a price increase after placing an order.
